- STAR PERFORMER-For the outstanding performance and
significant contribution towards growth in sales volume
for the year 2008.
- Certified for star performance in 2010.
Turnover:
Our Companys turnover for the year 2010-2011 is 75
million.
The areas which we focus on
are as follows:
CRM
Customer Relationship Management (CRM) main function is to
increase customers retention towards the effective
communication and their profitability. One of the main
functions of CRM is to provide the customer, with all
information and support which creates positive
relationship.
Drona Impex most important distinguish is not to only think
about the business, but with business to built positive
relation with customer and believes in long term prospect.
The director of the company (Mr. Mukesh Chaudhari)
maintains relationship with the customer. The approach can
be through different modes of communication and guides
them for the appropriate product and gives best
recommendation possible.
There are different department which are as follows:
Marketing Department:
This department is in constant touch with the customer
and look after the requirement of customers. It helps in
selecting the right tooling required for your project and
decides the pricing factor.
Accounts Department:
The role of accounts department in Drona Impex is:
- Financial accounting: financial and fixed asset reporting;
payroll; accounts payable
-
Accounting function: maintain the general and subsidiary
ledgers; process and record all revenues and prepare
general purpose financial statements.
-
Accounting oversight and guidance to other internal
departments to ensure the gap, legal requirements,
policies and procedures - all consistently applied to
maintain the integrity of the financial records.
-
Management accounting - budgeting, performance evaluation,
cost management, asset management
The primary function of an accounting department is to
track all revenue and expenditures.
Inventory Management:
-
This department keeps a check on the stock on day to
day basis.
-
Immediate response to any type of queries and new
inquiries.
-
Data feeding.
-
Maintaining the inventory.
Technical Department:
If there are any suggestion required or trial to be
conducted then our engineers are always there to make a
personal visit and recommend what is beneficial to your
firm or company.
They also help customers in selecting the tools for the
component on the basis of drawing provided by the
customer.
